Qomo Interactive Whiteboard Guide de dépannage télécharger pdf (Page 15)

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QView Document Cameras & Visualizers

1) Connectivity Issues

There are two ways to view the live feed from the document camera stage;

1. via a VGA cable that is connected to a projector

a. Please ensure that the document camera is connected to a projector via VGA plugged

into the projector input labeled “projector” on the back of the document camera.

b. Make sure the projector is switched on.

c. Make sure that the document camera is plugged in and turned on.

d. If you see a black image, please make sure that you have removed the lens cap from

the camera.

e. If the problem still persists, please call QOMO Technical Support at 1(248) 960-

0985 or email at support@qomo.com.

2. via a USB cable connected to your computer. Prior to connecting your USB cable, please

install the Video Capture software. The software is included in the CD that comes with the

document camera or you can download it from ftp://qomo08.pointto.us/DocumentCameras/ .

Install the software according to the model number of your document camera and the

operating system of your computer. Video Capture displays the live feed from the document

camera.

a. Ensure that the USB cable is connecting the document camera and the computer.

b. Install the appropriate driver according to your operating system and processor (32 or 64-

Bit).

c. Make sure you install the Video Capture software. Check “Programs and Features” on

your computer Control Panel to see if the software is installed. [The model of the

document camera will determine which version of Video Capture software is required, so

please check the QOMO website ftp://qomo08.pointto.us/DocumentCameras/ to find the

appropriate one].

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Qomo Interactive Whiteboard Guide de dépannage Page 15